Privacy Policy

Abrielex Business Consultancy ("Abrielex", "we", "us" or "our") is a business consultancy based in Bulawayo, Zimbabwe. We respect your privacy and are committed to protecting the personal information you share with us through this website.

This Privacy Policy explains what information we collect, how we use it, how it is stored and protected, and the rights you have over your personal information. It applies to visitors and enquirers who use this website or submit a quote request, consultation booking, service request or contact enquiry to us.

We collect information in two broad ways: information you voluntarily provide through our forms, and limited technical information collected automatically when you visit the website.

When you submit a quote request, consultation booking, service request or contact enquiry, we collect the details you enter. This typically includes:

• Your name; • Your email address; • Your phone number and/or WhatsApp number; • The service category and specific service you are enquiring about; • The city or area you are located in, where you provide it; • The details of your enquiry or message; • Any documents you choose to upload.

We use this information to understand your requirements, prepare a response or quotation, and contact you about the service you have requested.

When you visit the website, our hosting platform may automatically collect certain technical information, such as your browser type, device type, approximate region, the pages you visit and the times of your visits. This information is used in aggregate to maintain and improve the website and is not used to identify you personally.

The website may use cookies or similar technologies to remember your preferences and keep the site working correctly. You can set your browser to refuse cookies, though some features of the website may not function as intended if cookies are disabled.

We use the information you submit to: respond to your enquiry; prepare a quote or consultation; identify the service you are interested in; contact you about your request; and maintain records of enquiries for the purpose of providing our services.

We do not sell your personal information to third parties.

Enquiry information you submit is stored securely within our consultancy management system so that our team can review and respond to your request. Documents you upload are stored for the purpose of assessing and progressing your enquiry.

We take reasonable steps to protect the information you provide against unauthorised access, alteration or disclosure. However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain enquiry information for as long as is necessary to respond to your request and for a reasonable period thereafter for record-keeping purposes. Where an enquiry does not progress to an engagement, we may retain the information for a limited period and then delete or anonymise it.

We do not share your personal information with third parties for marketing purposes. We may disclose information where necessary to respond to your enquiry, to comply with a legal obligation, or where required by a regulator or law enforcement authority in accordance with applicable law.

We may use trusted service providers (such as our hosting and communications providers) to operate the website and deliver our services. These providers process information on our behalf and are expected to handle it confidentially and securely.

We may disclose your information where required to do so by law, court order, or by a regulator with lawful authority, to the extent permitted or required by applicable Zimbabwean law.

This website may contain links to third-party websites (such as social media pages). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.

We may use analytics tools to understand how visitors use the website in aggregate. Where used, these tools help us improve site content and performance and do not identify individual visitors.

Our services are intended for businesses and individuals seeking professional business consultancy. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

You may request access to, correction of, or deletion of the personal information you have provided to us. You may also ask us to stop contacting you. To exercise any of these rights, contact us using the details below.

You may request a copy of the personal information we hold about you and ask us to correct anything that is inaccurate or incomplete.

You can opt out of receiving communications from us at any time by replying to any message we send or by contacting us using the details below.

We may update this Privacy Policy from time to time. The updated version will be published on this page with a revised date. We encourage you to review it periodically.

If you have any questions about this Privacy Policy or how we handle your information, please contact us at abrielexconsultancy@gmail.com, telephone 029 226 3415, or WhatsApp 071 834 6001. Our office is at Office No. 116, Lutheran House, L/Takawira & Herbert Chitepo, Bulawayo, Zimbabwe.